Delta Airline Voucher Issue?
I gave up my seat with Delta about 2 months back and was told I'd be sent a voucher to my e-mail. I didn't think anything of it and gave them my e-mail and forgot about it. Now I am in need of a flight and checked my e-mail to see I never received a voucher! Has anyone had this issue with Delta? If so, what did you do? I'm afraid if I call they won't send me a new one due to it being too late now.
Anyone have advice and/or experience with this?
Thanks a bunch!
Answers & Comments
Verified answer
Call Delta and they will make it right. AJ is just plain wrong on this. You might need your original flight and ticket information to do this, but if you no longer have it, they should probably be able to look you up in their database. Everything is electronic these days.
Huh? Every time I've gave up my seat, they actually print out the voucher right there at the gate.
Well, Delta won't really help you. Its your responsibility to make sure you got the voucher. If they sent it and it went to spam, that email could well have been deleted. Now who's fault is that. It is not Delta's.
Have you checked your junk mail? Sometimes emails from companies go there as your email provider thinks it is spam.