Ok, so why is it that if I have a water damaged iPhone 5 my carrier, Verizon Wireless, will charge me full retail price ($699 dollars) for a new one? If I go to an apple store on the other hand they will charge me $229 for an out-of-warranty replacement. What the hell?
Copyright © 2024 Q2A.MX - All rights reserved.
Answers & Comments
Verified answer
What the hell is that Verizon does not make the phones. They buy the phones from Apple. What you pay is what they have to pass along to Apple for a phone they purchased from Apple. However, with Apple, you're buying directly from the manufacturer. They have flexibility in what they charge because they only have themselves to pay for it. So they charge whatever they want.
That and Verizon is only authorized to sell a brand new, never used, never activated, never opened phone. Apple is authorized to sell whatever best suits your and their mutual needs.
And Apple can deduct the costs of repairing and reselling your old phone. Since Verizon can neither repair nor resell, they don't get to deduct any costs.
Really very simple. That's what the hell.
Apple warranty does not cover almost every likely accident. In other words, it only covers manufacturing defects, though they'll try to blame it on the user even if it was a manufacturing defect (such as out of the box bending and scratching of iPhone 5's).
This includes water damage.
You may as well pay the out of warranty replacement, or you can search online for any unofficial repair places in you area (keeping in mind this will void Apple's warranty, but it may be significantly cheaper.)
Like the time I accidently broke by iPad screen. Apple was gonna charge me almost $200. Went to third party, $100.