Verified answer

we need the exact brand of soundcard, or if it is a off-the-shelf PC we need its name and number to track down drivers for you

sometimes the latest driver is the problem. If you ran windows update recently and your sound card is no longer working, try rolling back to the old driver.

Right click my computer, click hardware, i think it will show you a list of system components and you want to expand rollouts until you find the sound card/driver. Right click it and click properties. Look for roll back to last driver or something like that.

Only do this if you just updated.

you will ought to manually locate, and deploy the drivers to your workstation. many times situations when I've upgraded computers (no longer asserting you probably did) and the sound card is the only element that I ought to manually deploy drivers for. i'm guessing that your sound card is rapidly related on your motherboard? the only way you would be waiting to verify what sound card your applying (w/o installation third occasion application that asserts to locate ur unknown drivers) would be to look up the form & make of your workstation & bypass to the manufactures website and locate the drivers. in the adventure that your workstation is a custom outfitted workstation ie... (offered from a lil workstation shop or comparable), you will ought to take off one fringe of the case of your workstation tower, and locate out what kinda motherboard you're applying. the main important letters & or numbers on your motherboard written in white, must be the form of your motherboard. seek for that motherboard on line, and get the drivers.

sounds like the drivers need to be installed more below on this