Unfortunately, it's hard to help with this question without getting some more information on it. I recommend asking your question again with a more detailed description. Please include the following details:
* The interface you are using to access your account (such as: a Web browser on your computer, a Web browser on your mobile device, the default email app on your device, a Yahoo! Mail app, or an email application on your computer). Don't forget to include the name and version of the software you're using.
Answers & Comments
Verified answer
Hi there,
Unfortunately, it's hard to help with this question without getting some more information on it. I recommend asking your question again with a more detailed description. Please include the following details:
* The interface you are using to access your account (such as: a Web browser on your computer, a Web browser on your mobile device, the default email app on your device, a Yahoo! Mail app, or an email application on your computer). Don't forget to include the name and version of the software you're using.
* A list of the exact steps you are taking.
* Any other information that you feel is helpful
Cheers