Verified answer

I just tried to Yahoo! and Google this dll name and all I got back were echoes of this question itself. That's a bad sign, as virtually any file name related to Windows has been discussed somewhere on the Web, even if only at self-promoting anti-malware websites.

The fact that this one was not found implies it's not a real name, that is, it's a name made up on the fly by malware to throw you and anti-malware off track when trying to fix it.

Make sure all your anti-malware software (including anti-adware and anti-spyware programs) are up to date, then run them. If they find something they don't seem to be able to get rid of, try running them in Safe Mode:

1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key

3. Select Safe Mode from the resulting menu.

4. The machine will continue booting, but the Windows desktop will look different. You won't be able to see the Internet, for instance. You may have to log in as Administrator to delete the bad files.

5. When you're finished, log out and reboot back into normal mode.

Good Luck.

First update and scan your computer with your security products such as antivirus and antispyware applications. If you computer comes up clean after running your resident security products, you may want to consider running a System File Checker (SFC). This can be run in Safe Mode should you prefer. To get into Safe Mode either hold down or tap the F8 key repeatedly while the computer is starting up. To run SFC, close all applications such as Office, Messenger, Email, etc, and go to:

- Start

- Run

- Type in sfc /scannow (include the space before the " / ")

What SFC does is that it attempts to fix or replace critical operating system files. Sometimes this can be done without the installation disk, however it may prompt you for the appropriate operating system installation disk. If that is the case, then you know that you definitely have file corruption or something missing. Insert the disk if prompted. Also you should run SFC using the Administrator account.

Don't surf, play games or do anything while SFC runs. After it is completed, reboot your computer.

One of the major culprits in missing or corrupt operating system files is running a registry cleaner or optimizer. They can flag important shared files for deletion or cleanup. Another cause is malware.

NOTE: Before running any registry cleaner or editing the registry, always ensure you back it up first. If the registry cleaner you are using doesn't have that function, you can do it manually. http://support.microsoft.com/kb/322756